Privacy Policy

Effective Date: June 21, 2025

Last Updated: June 21, 2025

ELASA.ai ("ELASA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

By using our website https://www.elasa.ai or interacting with us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

CategoryExamplesCollected
IdentifiersName, email address, IP address, device IDYes
Personal Information CategoriesName, phone number, email, job title, employerYes
Commercial InformationServices requested, interaction with our siteYes
Internet/Network ActivityBrowsing history, time on site, page viewsYes
Geolocation DataGeneral location from IP addressYes
InferencesPreferences, interests based on usage dataYes
  • • We gather information from you, your transactions with us.
  • • We use your information only to provide insurance to you and otherwise conduct our business.
  • • We will share your information with your selected agent or broker and companies that provide certain products or services you request through us.
  • • We will not share your Nonpublic Personal Information with other companies for their independent marketing purposes without your consent.
  • • We limit access to your information and use safeguards to help protect it.
  • • You may review and correct your information.
  • • We do not collect sensitive personal information as defined by the CPRA, unless explicitly stated and consented to.

2. Sources of Information

We collect personal information from:

  • You directly (e.g., through contact forms or demo requests)
  • Automatically via cookies and analytics tools
  • Third-party services (e.g., analytics and marketing partners)

3. Use of Personal Information

We use your information for purposes including:

  • Providing and improving our services
  • Personalizing your experience
  • Marketing and promotional communications (with your consent)
  • Detecting and preventing security incidents or fraud
  • Compliance with legal obligations

4. Sharing Personal Information

We do not sell or share your personal information for monetary value.

We may disclose your information to:

  • Service Providers: Such as cloud hosting, analytics, email delivery, and customer support
  • Legal Authorities: If required to comply with laws, regulations, or legal processes

All service providers are required to protect your data and only use it for specified purposes.

5. Your California Privacy Rights

Under the CCPA/CPRA, California residents have the right to:

  • Know what personal information we collect and how we use it
  • Request access to your data
  • Request deletion of your personal information
  • Request correction of inaccurate data
  • Opt-out of sharing or selling of personal information (Note: ELASA does not sell data)
  • Limit use of sensitive personal information (Not applicable as we do not collect it)

You can exercise your rights by contacting us at:

📧 Email: support@elasa.ai

We will respond within 45 days as required by law. You will not be discriminated against for exercising your privacy rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze usage, improve the website, and enhance your experience. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal data. However, no system is completely secure.

9. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top will indicate when changes were made. We encourage you to review this page regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

ELASA.ai
📧 Email: support@elasa.ai